Returns & Refunds
Refund Policy
Last updated: February 2025
Return Eligibility
Due to the perishable nature of our food products, we have specific guidelines for returns and refunds:
- Items must be reported within 24 hours of delivery
- Products must be in their original packaging
- Quality issues must be documented with photos
Refund Scenarios
Full Refund
- • Wrong item delivered
- • Product damaged during transit
- • Quality issues (spoiled, stale, etc.)
- • Order not delivered
Partial Refund / Replacement
- • Partial order missing
- • Minor quality variations
No Refund
- • Change of mind after delivery
- • Issues reported after 24 hours
- • Product opened and partially consumed
How to Request a Refund
1
Contact us within 24 hours of delivery
2
Provide your order number and issue description
3
Share photos of the product (if applicable)
4
Our team will review and respond within 24-48 hours
Refund Process
Once approved, refunds will be processed within 5-7 business days:
Online Payments
Refunded to original payment method
COD Orders
Refunded via bank transfer or store credit
Contact Us
For refund requests or queries:
- Email:support@blisscrunchfoods.in
- Phone:+91 97738 67514
- Hours:Mon-Sat, 9 AM - 8 PM